Ordering & Payment
Is it safe to order from Chrisia Co.?
Yes. Our checkout is fully encrypted and secured through Shopify's payment system, the same technology used by hundreds of thousands of stores worldwide. We never see or store your full card details.
What payment methods do you accept?
We accept all major credit and debit cards, along with other secure payment options available at checkout.
Shipping
How long does shipping take?
Orders are typically processed within 1–3 business days, with delivery generally taking 7–15 business days depending on your location. See our Shipping & Returns page for full details.
Do you offer free shipping?
Yes — orders over $50 qualify for free shipping.
Will I get tracking info?
Yes. As soon as your order ships, you'll receive a confirmation email with tracking details.
Returns & Guarantee
What's your return policy?
You have 30 days from delivery to request a return or exchange on unused items in original packaging. Details are on our Shipping & Returns page.
What if my item arrives damaged?
Contact us within 7 days of delivery with a photo of the item, and we'll send a replacement or refund — no return shipping required.
About Our Products
Are your products good quality?
Every product we sell is chosen with care and tested for quality before it goes in our shop. We're a small, growing business, and our reputation depends on getting this right.
Still Have Questions?
Reach out anytime at support@chrisiaco.com — we're real people, and we're happy to help.